Credit Cards
We accept cash, PIN, Maestro and Amex, Visa, MasterCard, Diners Club and JCB.
Your credit card details are only required to guarantee your booking up to your arrival at the hotel.
Payment will be made at arrival exclusively to the hotel.
Cancellation
Cancellations only by FAX or E-MAIL!
Up to 48 hours before the ARRIVAL DATE free of charge. After that in all cases of a cancellation or a "NO SHOW" we will always charge the first night.
Please take into account that the date of arrival starts at 0.00 am (CET.).
Note / Conditions
With correspondence always mention the arrival date.
Please send us your estimated time of arrival by fax or E-mail.
Children up to 5 year can sleep free of charge in the parents room.
In our rooms with more than 2 beds we do NOT accept 'groups' of only males.
If you have any questions do not hesitate to contact us!
IBC Congress period
During the IBC congress period in September a minimum of 5 nights is required.
We will inform you, after your confirmation of the reservation, about the required deposits for this special period.
Old/New year and Easter period
During Old/New year period (29th of December to the 2nd of January) a minimum of 4 nights is required and the 1st of 1 January has to be included.
With Easter a minimum of 4 nights is required and Easter day has to be included.
