Conditions

Methods of Payment:
We accept cash, PIN, Maestro and Amex, Visa, Master Card, Diners Club and JCB. Your credit card details are only required to guarantee your booking up to your arrival at the hotel.

Payment will be made at arrival exclusively to the hotel.

With special offers and group bookings other conditions may apply.

 

Cancellation:
Cancellations only by FAX or E-MAIL! Up to 48 hours before the ARRIVAL DATE free of charge. After that in all cases of a cancellation or a "NO SHOW" we will always charge, at least,  the first night. Please take into account that the date of arrival starts at 0.00 am (CET.).

 

Note:

·          With correspondence always mention the arrival date.

·          Please send us your estimated time of arrival by fax or E-mail.

·          Children up to 3 years can sleep free of charge in the parents room.

·          In our rooms with more than 2 beds we do NOT accept 'groups' of only males.

Congress periods:
During the ISE congress end of January and the IBC congress period beginning September a minimum number of nights and a deposit is required.
We will inform you, after your confirmation of the reservation, about the required deposits(non-refundable) for these special periods.

 

Special periods:
During Easter, Queens day(April 30), Ascension day, Whitsunday and Old/New year a minimum number of nightsand a deposit is required. We will inform you, after your confirmation of the reservation, about the required deposits(non-refundable) for these special periods.

 

If you have any questions do not hesitate to contact us!

 

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